If you want process acceptance with the rank and file and management of your company, you need to address the pain issues to get those important early successes. Preaching about getting CMMI ratings or ISO certification will quite often be viewed as the next “flavor of the month”. Bottom line is that this particular impetus will not fly. If you can identify pain issues and go after them, you will gain converts about this process thing real fast. These are the kinds of things that frustrate people, cause them to work long hours or add costs to the bottom line. Most employers have a ghost employee – being the spouse or significant other of a real employee. If employees can get home at a reasonable time, play with the kids, are healthier, and are generally less stressed-out, you will rapidly get some real process believers on your side. There is nothing like a growing legion of people that get with the program over process.
